Every business needs CRM! CRM stands for Customer Relationship Management and it can help you stay on top of the latest information and business intelligence you have on your clients and prospects! Imagine having your sales team out in the field with the most recent business information about their clients. A more knowledgeable sales rep absolutely wins more business. CRM apps are great at helping you track client interactions, business leads, store documents and forms and record sales activity while on the go. There are many CRM applications for computers and mobile devices out there to choose from. One that has been out for a few years is called Nice Office CRM. I have a call into them to see when they may have additional phone versions available! I’ll keep ya posted.

Download the app:
http://appworld.blackberry.com/webstore/content/2230
Which phones support it:
Nice Office can run on Blackberry phones
Cost:
Free or $9.95 per month for the Premium version

Are you leaving money on the table? Seriously, how do you keep track of all of your billable time? Hopefully not on scraps of paper! Take a look at the mobile app AirTime Manager-A4P for Blackberry, track all your billable time and watch your revenue increase!

Here’s how it works: After each call or email, you are prompted to bill the time. That’s right every call, every email! At first my biz partner Nicole was tired of the feature popping up til she saw how much time she SHOULD be billing for! A4P-Small Business remembers billing matters for each contact, making it possible to bill many events with a single click. The app is ideal for professional services companies like law firms, consultants and engineers and entrepreneurs. Being able to track your time and understand how much time you are spending on email and calls and on what clients will give you a great snapshot of your workflow and where you can also make adjustments that could increase your productivity, not to mention revenue!

Keep your eyes on these 3 areas to make sure you don’t miss out on money you’ve earned:

1. Forgot-yes when you’re busy you can be so caught up in the current activity that you simply forget to report the time.
2. Too small to catch – in other words those 20 minutes on the phone or 15 min here and there answering emails, well those little minutes ADD up!
3. Under reporting – when you don’t track your activity as it happens you have a higher likelihood of under-reporting.

App Link: AirTime Manager-A4P
App Cost: $19.95 per user/per month
Phone model: Blackberry